Incidents

An incident is one problem on one object, built from the symptoms that keep reporting it. This section covers how incidents are created, how to read one, and how they end.

• The incident lifecycle — the six stages, and every state an incident can be in.
• Reading an incident — what each card on the incident page tells you, and what to look at first.
• What ARGUS detects — the three detectors, and how symptoms become incidents.
• Investigation — what the AI investigation does, what it is given, and how to judge its output.
• Closing an incident — resolution, dismissal, expiry and reopening.
• Tolerations — silencing an accepted condition without ignoring the object.